Quality Assurance (QA)
KP Consulting was contracted in 2014 by Israel railways LTD. (ISR) to implement Quality Assurance (QA) on their fleet of IC3 trains (45 train sets) which is maintained by Alstom/ Citadis since 2013.
KP's Consulting professional team (composed of a Project engineer, Team leader and QA technicians) have successfully managed the establishment of QA process into the maintenance project.
For the majority of time the team covers all trains in the fleet (in 3 daily shifts) that have undergone maintenance and are due to return to revenue service.
QA process were established and the start of the project, updated from time to time and aligned with the end customer ISR and Alstom. The process include, classification of failures by urgency/ safety etc. time to repair, measuring and recording process during inspection etc. reports generated by the QA team became the safety standard determining if trains can return to full service.
The result was an improvement of the trains maintenance condition from a low performance starting level in 2014 (availability, MTBF etc) by more than 50%.
As part of the agreement some of ISR technical staff was trained (OJT) by KP during the process in quality inspection, until becoming independent for routine QA inspections.
In 2016 ISR extended the contract further